Bosasa - New Age Airport Security – Attending AVSEC 2011
Bosasa has always placed itself at the forefront of risk management in South Africa. A question we had to ask ourselves was could we reinvent ourselves in the face of competition and changing risk trends and international threats. Airport and key point security has been our forte. This year IATA held its premier annual aviation security convention – AVSEC - in Amsterdam and all stakeholders and interested parties who sought knowledge on trends attended. Bosele asks Chairman Joe Gumede about AVSEC which he attended.
If Bosasa has set the gold standard in airport parking security, why did we attend this event?
"At as Convention such as this, Bosasa has a contribution to make because of our sterling track record in airport security. We clearly have the right formula in place: honest personnel, state of the art technology, risk management best practise and the behavioural sciences to help us understand this environment in its totality. But every year there are challenges of growing passenger numbers and ever changing threats. Every year the technology used for key point security has to grow to outstrip the wits of criminals. "
Did Bosasa grow strategic alliances?
"Everyone in the industry that counts attends these Conventions. But this time we were able to meet and build relationships with Interpol, high level aviation professionals, customs and immigration authorities, police and law enforcement personnel, industry manufacturers and suppliers, government leadership and national regional and international organisations. Not only did we strengthen existing alliances but we built new ones. And we found they were eager to learn from us too.
How do we compare?
"Bosasa has been trusted with parking security in the largest Airport in Africa – Oliver Tambo Johannesburg. As 100,000 people can go through an airport such as this in a day. We have eliminated theft of luggage and laptops, attacks on person and secured motor vehicles that have inadvertently been left open by travellers in a hurry. Many times keys have been left in the ignition. We have designed an effective approach to this high risk area using our highly trained personnel and technology.
We’ve realised that we can enhance the customer experience even more. At AVSEC we noted that apart from innovative security hardware this year there has been an emphasis on the benefits of integrated knowledge management. If intelligence about travellers, terrorists, and known criminals, patterns of behaviours and chemicals or explosives is integrated, specialised personnel will be able to make rapid decisions to sustain security, prevent a crisis or manage crime. We are already doing that with our Trustmaster software. We broadened our knowledge of applications and how to use our own risk management systems which are already proven. We give security in this environment new meaning."
Bosasa
Sondolo IT
Bosasa YDC
Gold Standard
Catering Management
If Bosasa has set the gold standard in airport parking security, why did we attend this event?
"At as Convention such as this, Bosasa has a contribution to make because of our sterling track record in airport security. We clearly have the right formula in place: honest personnel, state of the art technology, risk management best practise and the behavioural sciences to help us understand this environment in its totality. But every year there are challenges of growing passenger numbers and ever changing threats. Every year the technology used for key point security has to grow to outstrip the wits of criminals. "
Did Bosasa grow strategic alliances?
"Everyone in the industry that counts attends these Conventions. But this time we were able to meet and build relationships with Interpol, high level aviation professionals, customs and immigration authorities, police and law enforcement personnel, industry manufacturers and suppliers, government leadership and national regional and international organisations. Not only did we strengthen existing alliances but we built new ones. And we found they were eager to learn from us too.
How do we compare?
"Bosasa has been trusted with parking security in the largest Airport in Africa – Oliver Tambo Johannesburg. As 100,000 people can go through an airport such as this in a day. We have eliminated theft of luggage and laptops, attacks on person and secured motor vehicles that have inadvertently been left open by travellers in a hurry. Many times keys have been left in the ignition. We have designed an effective approach to this high risk area using our highly trained personnel and technology.
We’ve realised that we can enhance the customer experience even more. At AVSEC we noted that apart from innovative security hardware this year there has been an emphasis on the benefits of integrated knowledge management. If intelligence about travellers, terrorists, and known criminals, patterns of behaviours and chemicals or explosives is integrated, specialised personnel will be able to make rapid decisions to sustain security, prevent a crisis or manage crime. We are already doing that with our Trustmaster software. We broadened our knowledge of applications and how to use our own risk management systems which are already proven. We give security in this environment new meaning."
Bosasa
Sondolo IT
Bosasa YDC
Gold Standard
Catering Management